Miller Homes – proud of its innovative traditions


Get To Know Series – UK Developers

In this series, we showcase many of the UK Developers work with. The UK market is full of quality developers with proven track records and who are working hard to solve the housing crisis, despite the hinders placed by Government at every level.

A quality landbank for building quality communities

Miller Homes is one of the UK’s premier property developers and has built more than 100,000 homes since it was founded in 1934. It has consistently high customer satisfaction numbers and has won dozens of industry awards across all facets of its business.

Plenty to be proud about

Miller is a proud property developer, with plenty to be proud about. It is a customer-centric company, constantly listening and learning from feedback. It places the highest store in its customer satisfaction numbers, both internally and independently measured.

Miller frequently wins awards for quality, skilful construction, superb locations, and exceptional building teams. It develops to enhance locations and create communities. For customers, Miller provides a website that updates progress on homes bought off-plan, and information about the location and area.

Consistently satisfied customers

Miller conducts its customer satisfaction survey, via a commissioned independent research company. It asks questions about the customer experience, the house, the process, and the people, a few weeks after the customer has moved in.

In 2016, 93% of respondents said that they would recommend Miller Homes. This score has been consistent since 2011. More than 80% of customers are satisfied with the communications they receive from Miller, how special they have been made to feel on moving-in day, and on all demonstration meetings. Not a year goes by when Miller is not awarded a five-star rating in the Home Builders Federation National New Homes Customer Satisfaction Survey, achieving the accolade in every one of the last five years.

Building homes, developing communities

Miller builds homes in line with all modern building regulations and then takes it a step further by complementing energy efficiency with energy efficient appliances, water efficient sanitaryware, and low energy lighting. Savings on running costs consistently come in at the high end of the estimated £400 to £1,400 per year range estimated by Zero Carbon Hub and NHBC Foundation.

When planning a new development, and throughout the development process, Miller invites community feedback and employs industry best practices when designing its land use. It ensures that developments are not only functional but very attractive and great places to live.

Industry recognition to the highest degree

The plethora of awards that Miller wins every year is a testament to its innovative approach and readiness to embrace new ideas, technologies, and build processes that sit happily alongside its traditional values.

In the last few years, these are just a few of the awards Miller has won:

  • Nine Quality Awards in the June 2017 Pride in the Job Quality Awards
  • Family Home of the Year at Homes for Scotland’s 2017 awards ceremony
  • Silver Award in the Best Regeneration category at the 2016 WhatHouse? Awards for its Varcity North development in Edinburgh
  • The Gold Award by Investors in People, until 2019
  • The ESTAS 2015 Best Homebuilder in the UK
  • 12 NHBC Pride in the Job Quality Awards in 2016
  • 5-Star Home Builder Customer Satisfaction for the fifth consecutive year in 2016

Miller was also named as the leading mid-market private housebuilder in the UK by The Sunday Times in October 2016.

Where can you invest in a Miller property?

Miller has development locations and land available for the future across the UK. It builds thousands of new homes every year, and most of its new developments are located within 500 metres of a public transport node.

Its locations cover from the South East of England to Scotland, and practically everywhere between. Here are just two of these developments, to give you a flavour of the investment potential of a Miller Homes development.

City Fields, Wakefield, Yorkshire

15 minutes’ walk from the centre of Wakefield. Only eight miles from Leeds. Fronted by green space, cycleways and footpaths. It is City Fields, a development of two to five-bedroom properties that combine sustainable, contemporary design with a convenient location, perfect for lifestyle living.

Local shops are conveniently close, as are some great schools: Stanley Grove Primary and Nursery School and St Austin’s Catholic Primary, are both within a mile of the development, and pupils normally move on to either Outwood Grange Academy or St Thomas à Becket RC College for secondary education. Also close, you will find a GP and pharmacy.

There are excellent bus services into the city centre. Pinderfields Hospital is virtually adjacent to the development. From Wakefield’s two railway stations (each less than 1½ miles away), Leeds is only 15 minutes. London is a travel time of two hours (which will be reduced when High-Speed Rail is fully operational). The M1 and M62 motorways are only a few minutes away.

Wakefield has plenty for the sports and fitness fanatic, with gyms, leisure centres, golf clubs, rugby and football clubs. The renowned Pugneys Watersports Centre and Country Park are on the southern edge of town, where you will find facilities for sailing, windsurfing and canoeing.

Bonnington, Leith, Edinburgh

Only a mile from the heart of Edinburgh, Miller will be developing at Bonnington in Leith. The selection of one to three-bedroom apartments will become available from late 2017. These properties are ideal for young professionals, within walking distance of work and Edinburgh’s amazing social scene of fabulous cafes, bars and parks. There are great transport links across Edinburgh, and shops and schools are easily accessible.

These two developments show the diversity of Miller’s development while providing evidence of its incredible locational land bank. Whatever an investor’s aims, they won’t be disappointed when the invest in a Miller Homes property.

Live with passion,

Brett Alegre-Wood

About the Author

Brett has over 20 years experience in all facets of property, he owns various companies centred around property and is the driving force behind the education and training at Castlereach. His companies have sold over £850 million in UK and London property and he manages over 1200 properties through his estate agency chain. Today he shares his time between UK, Australia and Singapore. He is married to Arlene and together they have 4 kids. Brett holds both the Level 3 Property Mark Qualifications for Property Sales and Property Lettings and Management.